Frequently Asked Questions
What is ACH?
Simply put, ACH gives you the ability to process payments from a computer with an account and routing number. The Automated Clearinghouse (ACH) is an electronic payment delivery system which processes electronically originated credit and debit transfers for various institutions. Learn more about ACH>
What is PCI Compliance?
PCI compliance basically means meeting the standards for the Payment Card Industry.
The rest of this overused acronym is (PCI) DSS … Data Security System. While it’s very important to meet these standards, some companies try to take advantage of uninformed merchants. They do this by charging large “PCI Compliance” fees and then do very little to actually help merchants to become compliant. One common complaint from merchants is that they need help to fill out the “Self Attestation” form. If you find yourself in this predicament, call Current Merchant.
How do I become compliant?
Helping merchants become compliant is the reason Current Merchant was founded.
Become a Current Merchant today and exceed today’s PCI DSS standards. This will actually save you money in processing costs because it will reduce your risk of security breach.
Are chip readers really necessary?
Yes. Since October 2015, merchants should have the ability to read and process chip cards or EMV. This is true because liability has shifted to the merchant in case of fraud or stolen cards. If your store or restaurant does not have this ability, you will most likely lose any chargebacks when a customer disputes the charge. The trouble is, very few point-of-sale solutions are certified for EMV. To make matters even worse, some dishonest customers are targeting merchants that are not EMV compliant, and then disputing the charges after the goods were fraudulently acquired. The good news is that the software and hardware solutions from Current Merchant are fully EMV certified. Our EMV-chip card reading pin pads are fully integrated with our point-of-sale software solutions. See more of our specialized services for your restaurant, retail or grocery store.
What is EMV?
It basically refers to chip cards. EMV stands for Europay, MasterCard, and Visa, the three companies that originally created the standard.
Do restaurants need to accept EMV chip cards?
Put simply, yes. Merchants who fail to use EMV equipment will be held liable for any chargebacks. This could be costly. Contact Current Merchant today as you may be eligible for free EMV equipment.
Do I need to report cash tips?
Yes. Tips should be reported as income. But don’t worry- Current Merchant can make it easy for you servers to record cash tips as you go!
What are price-embedded bar codes?
Some scales have built in label printers that print the item description and price on the bar code. Why not take advantage of this by enabling your cash register to read those bar codes? Doing so will save time and cost. Get Current Merchant now!
Can I export my data to Quickbooks?
Yes! Our POS systems offer Quickbooks in realtime. With the sales pass function, you can export the data in a few steps.
Can I get some help and support for my point-of-sale system?
Of course! We are happy to help you. Any purchase of our software comes with free 3 months of support. Thereafter you may purchase annual 24/7 phone support per software license. Current Merchant also offers custom, in-person support for specific locations. Contact us today for details!